Free Shipping on US Orders $75+
We offer multiple shipping options at checkout. USPS Ground Advantage shipping typically takes 3β7 business days once your order has shipped.
Shipping times are estimates and do not include order processing time. Shipping charges are calculated at checkout based on the carrier, package weight, order size, and destination.
We ship to P.O. Box addresses through USPS only.
Orders are typically processed within 1β3 business days. During busy periods, including new releases, sales, holidays, and promotional events, processing may take up to 12 business days.
Once your order ships, you'll receive an email with tracking information.
You can update your shipping address or make eligible order changes through our Returns & Claims Portal within 15 minutes of placing your order. Orders can also be canceled through the portal before shipment.
Once your order has shipped, we cannot change its delivery address or modify the order. Separate orders cannot be combined.
If a package is returned to us because of an incorrect or incomplete address, failure to collect the package, or an unsuccessful delivery attempt, we will process a refund once the package is received back at our facility.
The original shipping label cost and any return shipping fees charged by the carrier will be deducted from the refund.
Please double-check your shipping address at checkout to prevent delivery delays or returned packages.
If your package is lost, delayed, stuck in transit, or marked as delivered but not received, you can report the issue through our Returns & Claims Portal.
Even without Package Protection, you can submit a claim for a package that is stuck in transit or has not been delivered. Our team will review the tracking information and assist with the next steps.
For claim eligibility, deadlines, and Package Protection coverage, please visit our Returns & Claims page.